Payment Policy

This Payment Policy outlines the accepted methods of payment, timing, and related terms and conditions for transactions made through Growali.

1. Accepted Payment Methods:
We accept the following payment methods:

  • Major credit cards (Visa, Mastercard, American Express, Discover)
  • Debit cards
  • PayPal
  • Other payment services as indicated on our checkout page

2. Currency:
All transactions are processed in United States Dollars (USD).

3. Payment Timing:

  • Payment is due at the time of purchase.
  • Your order will not be processed until payment has been successfully received and verified.
  • In the event of any payment issues, you will be contacted promptly to resolve the matter.

4. Refunds and Adjustments:

  • Any eligible refunds will be issued to the original payment method used for the transaction.
  • Please refer to our Refund & Returns Policy for detailed information on our refund process.

5. Payment Security:

  • We use secure, encrypted payment gateways to ensure that your payment information is handled safely.
  • Growali does not store your full credit card details. All payment data is processed by our trusted payment service providers.

6. Failed or Declined Payments:

  • If your payment is declined, we recommend checking with your bank or payment provider.
  • You can try an alternative payment method or contact us for assistance if you encounter issues completing your purchase.

7. Invoicing and Receipts:

  • Once your payment is successfully processed, you will receive an order confirmation email that serves as your receipt.
  • If you require a formal invoice, please contact us and we will be happy to provide it.

Contact Information:
If you have any questions or concerns regarding our payment policy, please contact us at:

  • Email: info@growali.xyz
  • Phone: 307-621-0431
  • Address: 699 Keith Rapids, Suite 524, 81781, Lake Alejandra, Montana, United States

Thank you for choosing Growali!